New episode of Cannes Lions podcast released

In episode 5, Philip explores why brands must show up consistently across every touch point of the user journey, from the product to the retail environment, to the app, website and more.

What exactly is great customer experience?

Philip takes a moment to explore what makes a great customer experience with Nick Law, Chief Creative Officer of Publicis Groupe, R/GA's US Chief Creative Officer Tiffany Rolfe and Daniel Bonner, Global Chief Creative Officer of Wunderman.

Explore the rest of the Series